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Customer Testimonials

Delivering the best possible service means making sure we help you identify potential risks in your personal and business pursuits, finding you the right insurance coverage options and providing all that at the lowest possible price. Do we deliver? See what our clients have to say about that... Write your own testimonial about Rongstad Insurance Services

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I became aware of Eric Rongstad and R.I.G Metro when I was in the Edina Chorale and he placed an ad in our concert program to support our group.  Just out of curiosity, I had him give me a quote for our Homeowner's and Auto insurance and it was a good decision!  He was able to give me better coverage, for less money on both policies.  He and his staff are always available for questions and he responds quickly; I never feel ignored.  I am here to stay!

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Janie Bygness
Minneapolis, MN
05/01/2024

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I was referred to Eric Rongstad by a neighbor. Eric was fantastic! He was very patient and answered ALL of my many questions. He went through my previous policies to compare and ensure we were getting the same coverage with his new policies. The best part was that he saved me several hundred dollars per year in premiums compared to my previous policies. I was thrilled with his diligence and professionalism. I would highly recommend him for ALL of your insurance needs.

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Susan Robertson
Eden Prairie, MN
11/30/2021

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Thanks RIG for your prompt and efficient service. I have appreciated your prompt returned emails and phone calls. You have made changing insurance carriers a breeze and helped us add some coverages this year, for which we are very grateful. Keep up the fine job. We really appreciate it. Kindest regards,

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Dee and Marc in St. Paul, MN
08/27/2020

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Eric has been my insurance agent for many years. He has always looked out for my insurance needs with honesty and integrity. No matter what my concerns or questions have been he has responded promptly. I would recommend Eric in a heartbeat for your insurance needs.

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Sandra Anderson
Eden Prairie, MN
05/20/2020

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I have worked with Eric for over 10 years now and appreciate greatly the help when in need and the proactive review of our policies to ensure we have the right coverage at the right investment.

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Steven Burk
Minnetonka, MN
05/07/2020

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Love to deal with Eric and his team. They are always very responsive no matter what the issues. Had him for car and home owners for very long time, never had a problem with his service.

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Russ Carlson
Brooklyn Park, MN
12/10/2018

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My wife and I have been working with Eric and his team for more than a decade. He and his team have always been proactive, professional, and quick to provide accurate information and solutions to meet our needs and that of our family. We look forward to working with him for many years to come. I highly recommend RIG to anyone looking for a great agent who has your best interests and safety in mind.

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Jon Ural
Delano, MN
10/24/2018

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Eric was very thorough and detailed on selecting, and quoting insurance options that would meet our needs, and save us money.

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Bill Lawrence
Elk River, MN
10/10/2018

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Eric was very easy to communicate with and found me the insurance I was looking for. He made sure I had everything lined up on time for my purchase. Thanks!

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James Goehl
Crystal, MN
09/05/2018

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Thank you note received by Waseca Agency in Waseca:

Paul and Team,

We just wanted to let you know how much we appreciate the continuous work you put in to make sure we are getting the best rates.  We are also so grateful to have an insurance agent we can trust and one who always has our best interest in mind.  You and your staff have always been so helpful, especially in the process of buying our new house!  You make something that is so complicated to us, so easy.

Thank you again!

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Andrew and Eva Bock
Waseca, MN
9/29/2017

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Eric has been my insurance agent for 25 years and has been there for me through career and life changes, moves and 5 teenage drivers! The RIG Metro team has been an important partner for our family as we have gone through these life changes. They provide more than just policies, they are trusted advisors and have helped me with planning and making sure what we have worked so hard for is protected. I doubt anyone contacts them as much as I do, and they always go the extra mile for me. A true partner.

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Mike Zinser
Rochester, MN
09/10/2017

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I was referred to Eric Rongstad of RIG Metro by a friend 10 years ago. During these 10 years I have had many life changes and Eric and his staff have prudently guided me through all the details my insurance matters. Additionally, they provide a personal touch to their services. I strongly recommend this agency.

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Mary King
Minneapolis, MN
06/09/2017

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RIG  Metro and staff are dedicated to service, communication and matching best insurer to our specific needs .

Eric and staff readily take questions via e-mail or phone and invariably provide an answer immediately or research and respond within the current work day.

Whether insuring our teenagers driving years, moving us to best carrier in our senior years, bundling insurance across multiple properties for lowest possible rates, processing claims, referring us  to services for corrective/recovery of any damages or proactively communicating current topics,  RIG Metro  excels.

We are not big on social media but Eric Rongstad has stayed current and uses all modes of communications to keep his clients, informed, educated and alert to best practices.

Thanks to ERIC  and STAFF!

 

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Larry Clark
Plymouth, MN
03/24/2017

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Eric was so helpful. I appreciated his integrity and quick response to my needs. Both home and auto policies were written exactly as he quoted.

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Karen Percic, Golden Valley MN
02/04/2017

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Eric was great (and FAST) in helping navigate through different quotes and help us understand actual policy differences that let us make the best insurance choice. Super job!

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Andreas Pfahnl, Eden Prairie MN
01/27/2017

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I have had Eric represent me on auto and home insurance over several years. I find that Eric is tenacious when seeking the best deal he can find for my insurance needs.

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Jay Jacobi, Maple Grove MN
01/23/2017

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I have been blessed to have Eric watching over my insurance needs for over 20 years. Just this week he called and advised me of a potential change in my policies. These changes added coverage to home and auto and cost me less!! How much better could it be? Thanks for taking good care of my and my families policies Eric

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Gary Taylor, Brooklyn Park, MN

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I have been working with Eric for many, many years now - both home and auto - any time I need help he and his team are there immediately, every time. I highly recommend Eric and his team to anyone looking for the right insurance and the right agent.

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Steve Burk, Minnetonka MN

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A great thing about having Eric as an agent is that he can search through multiple insurance companies to find the best coverage at the best price. You aren't just locked into one option, and you don't need to do all the legwork yourself to get the best deal.

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Chris Medeck, Eagan MN

Start QuoteI give Eric a lot of credit for always looking out for our best interests. He called us a couple of years ago to inform us we were paying too much for home owners insurance and offered another solution with a better policy. He always amazes me in than whenever I call (which is maybe once a year) that he knows who I am and all my information in front of him right away. I highly recommend Eric!End Quote

Eddy Rogalski, St. Michael MN

Start QuoteThis is the most amazing business ever. All you have to do is call Eric and he will find you the best insurance deal in one of many companies. He even looks for deals to combine different insurances for a discount. Basically saved me hours of struggling through many different websites each year. And then if you ever have any questions about insurance, all you have to do is call him up and either him or Margaret will answer the phone and provide an answer immediately. And it doesn't cost you a thing. Best deal ever. Highly recommended!End Quote

Michael Burcusa, St. Louis Park MN

Start QuoteBill and I have had Eric as our insurance agent for over 10 years now. We couldn't be more satisfied with him and his office staff for the best customer service all these years. We would recommend him anytime, because we know we can trust him to give us the best quotes out there. Thanks, RIG Metro!End Quote

Regina Hickey, Woodbury MN

Start QuoteEric is the best insurance agent we have ever had! We've been with RIG for probably 10+ years now and we are 100% satisfied. Keep up the good work!End Quote

Deb Zwiefelhofer, Rogers MN

Start QuoteWe have been using Eric as our insurance agent for over 20 years. He's met all of our changing insurance needs over the years and we are always confident he finds us the best prices and coverage. His personal service is the best. I highly recommend Eric and RIG Metro to anyone!End Quote

Sue Nordquist, Ramsey MN

Start QuoteNot only did I save money by switching to Eric Rongstad's agency, I have also received the best service of any insurance agent I have had in Minnesota. And I should know, I was an insurance agent for many years in Michigan.End Quote

Bob Meredith, Golden Valley MN

Start QuoteEric has been phenomenal to work with. He has continually helped me get great coverage, and I have always been very comfortable talking with him about anything. I've recommended him numerous times to friends & family, and I will continue to do so.End Quote

John Krenzke, Edina MN

Start QuoteEric has been my agent for over 16 years. During that time he has always been available and very responsive. He provides me with honest answers and the best options to suit my insurance needs. He's been with us through the purchase of our first home, birth of our children, numerous new cars and now our first teen driver. I never hesitate to recommend Eric to friends and family. P.S. Don't forget Margaret. She's always happy to help!End Quote

Stephen Schiffman, Shakopee MN

Start QuoteEric has always looked out for my best interests! He always has helped me promptly as well! I recommend him to all my friends. Thank you!End Quote

Tim Walterson, Buffalo MN

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Where do I start! For the past 7 years my insurance rates have NOT increased at all with four vehicles, teenagers on my policy and most of all my home. Where on this planet can you find customer service, fantastic rates, work ethic and most of all someone that goes the extra mile to search rates that are second to none. Spread the WORD...Call your Mom, Dad, Brothers, Sisters, Teenagers, Gram pa, Granny and all your friends and let them know Eric with RIG METRO will help you save some money. There is not another insurance company that can compete period. Eric is your man! 763-544-3390.

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Rob Kiihn, Minnetonka MN

Start QuoteI have been very happy with Eric and RIG Metro for the last few years. My policy is affordable and the service is excellent. No need to ever look elsewhere. I have and will continue to recommend RIG to all my friends.End Quote

Sara Crosby, Maple Grove MN

Start QuoteI heard about Eric and RIG Metro through a family friend years ago, but at the time did not really think or worry too much about insurance. One house a few cars and a kid later and I realized its importance. Called Eric got great service a great policy and feel much better and safer. If you need insurance this is the man to call!End Quote

William Ryan, Maple Grove MN

Start QuoteEric has done a great job searching out the best coverages at the best prices for me. When my homeowners policy increased, Eric was already armed with competing policy information so that I could make an informed decision.End Quote

Christy Middleton, St. Louis Park MN

Start QuoteI have been with Eric and RIG Metro for a number of years now. He has always done his part to search out the lowest rates, and the insurance coverage that works best for me. I have my Home and auto coverage through him, and he is more than happy to explain every aspect of my coverage, his customer service is terrific. Recently, a friend of mine became an insurance agent, and quoted me a policy. Didn't even come close to what Eric has been able to do for me over the years. I suggest him to all my friends!End Quote

Andy Brown, Brooklyn Park MN

Start QuoteOur son introduced us to Eric Rongstad many years ago. He has since become the insurance agent for all of our adult children, including us. Eric is always quick to respond to questions and requests. Thank you Eric for many years of wonderful service.End Quote

Barbara Shonka, Remer MN

Start QuoteMy Mom had Eric as her insurance agent when I was a teenager and I have stayed with him/him with me through so many different cars, motorcycle, rental homes, homeowners insurance and now my teenager driving! He responds to my questions with such patience and speed. He has always found me the best rates. Over the years he has called me to let me know if I switched to this or that I could lower my rates without me even asking. I HIGHLY RECOMMEND ERIC!End Quote

Shelly Lee, Coon Rapids MN

Start QuoteEric Rongstad with RIG Metro is amazing! My brother found him years ago and introduced him to our whole family! He has done wonders in saving us money and is always quick to respond to phone calls, questions, etc. Thank you Eric for all you do! I highly recommend Eric!End Quote

Becky Shonka Rogalski, St. Michael MN

Start QuoteI found RIG/Eric back in 1996 and have had numerous homes and vehicles insured with him. He has been very patient with me and my tons of questions over the years! When my sister's homeowner's insurance company dumped them after storm damage in their area, they had to find another company. I referred her to Eric and it was no problem getting homeowner's insurance through him. I have since referred Eric/RIG to numerous friends, my mother, etc. I am so glad I found him so many years ago! My husband and I are happy customers and will be for many, many years. I'm not looking elsewhere! Thanks for all your hard work, Eric!End Quote

Christine Ellison, Rogers MN

Start QuoteMy brother found Eric and ended up introducing our whole family to him. I was sold after my father, a very good business man had very high praise of Eric and RIG Metro. I have been a customer since the early 2000's and have never been disappointed. Service second to none!End Quote

Steve Shonka, Otsego MN